![]() ![]() If your order contains multiple items, they may be shipped separately. Orders from the Postal Store® website may be shipped from different distribution centers. To view your order status and tracking information, sign in to your ® account, go to "Activity History", and select your order number. Please allow one business day from order receipt for in-stock items to be shipped via USPS Ground Advantage™ service or via Priority Mail® service for a fee. Sellers are not going to intuitively enter 12x9x1 dimensions.Ĭould you ask the shipping team what dimensions need to be entered for all the other flat rate box/envelope sizes? If eBay is going to implement these restrictions, then posters on this forum need to know exactly what they are to help all the sellers that come here running into roadblocks on flat rates.Īs I've reported before, it appears eBay is attempting to make the shipping options in the listing form dynamic, meaning rather than showing a static list of all possible shipping options, it is instead looking at item data to determine which shipping options the item would be eligible for and only showing those options.Through the Postal Store® website, the Postal Service ships all in-stock orders with USPS Tracking® service. I agree with the above poster that it's illogical, especially since a padded flat rate is hardly ever going to be 1" thick. The flat rate packaging options should operate completely independently of any dimensions entered. Good grief, they need a whole new approach to setting that stuff up. That prompted sellers to express additional concerns about eBay designing the listing form this way. "This has been escalated to our product team, as they’ve been doing some work on package sizes in the new listing tool and found that you will need to input package size 12x9x1 in order for the padded flat rate option to appear." The Shipping Team wanted to reach out and share this with you: Hope they get this fixed soon!ĮBay community rep Devon responded with an answer from the shipping team indicating this is in fact due to intentional changes they have made to the new listing tool that will require users to input a size of 12x9x1 in order to see the padded flat rate option. In some categories I am seeing medium & large flat rate boxes as options, while others I am only seeing normal priority and priority express (no flat rate options at all). ![]() I just thought it was a really weird glitch. Anyway I just manually switched it to Priority. This was a hair care product listed in the correct category so normally it should not let you even select a Media Mail shipping label option (right?). I noticed yesterday when somebody bought multiple First Class items so the package weighed over a pound instead of reverting to priority like it usually does it reverted to Media Mail. I wonder if they're having some glitches with their shipping options right now. Huge inconvenience!! Had a very unhelpful chat session with eBay and just hoping it will get resolved. I use flat rate envelopes and padded flat rate for nearly all of my items and can no longer choose it via the app or on the desktop version despite trying to trigger it with changes to dimensions and on my items to sell similar its now disappeared as well. Im unable to select the padded flat rate option, ive tried different dimensions to try to trigger it but nothing is working, any advice?
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